Changelog

What we’ve shipped

Curated notes on what shipped, followed by the smaller fixes and improvements that make the product better week by week.

7 releases
24 changes

  1. Public trust center pages

    FaithBase now has a clearer public trust surface for teams evaluating security, legal, and service commitments. The goal is simple: make the answers customers need available before procurement turns into a scavenger hunt.

    The new pages collect service commitments, vendor context, and legal entry points in one place while keeping the docs plain enough for operators, pastors, and procurement teams to read without translation.

    New
    • •Legal Service Level Agreement. Published FaithBase service commitments by tier, severity definitions, and support submission paths at /sla.
    • •Security Subprocessor directory. Added a public subprocessors page with vendor purpose, retention notes, and security posture for customer review.
    Improvements
    • •Website Data Processing Agreement access. The public footer now exposes the privacy, terms, data, SLA, and subprocessor documents from one place.

  2. A sharper enterprise landing page

    The homepage was tightened around how FaithBase is actually bought and adopted: real organizations, procurement confidence, and a clearer story for churches, nonprofits, and faith-aligned businesses.

    Instead of presenting FaithBase as a generic chatbot, the updated page shows the specific operating layer customers are buying: a way to turn trusted content into useful conversations.

    Improvements
    • •Website Customer proof wall. Added named customer examples including Leading the Way, BGEA, AiG, Cottonwood Creek, Revive Our Hearts, and Luis Palau.
    • •Website Procurement-ready positioning. Moved security proof higher on the page and tightened the story around churches, nonprofits, and faith-aligned businesses.
    New
    • •Website Customers page. Created a basic public customer page so proposals and shared links have a durable destination.

  3. Integrations playground and better mobile chat

    Integrations are most useful when teams can test them before they become part of a live visitor experience. The new playground gives operators a place to validate tools against real agent behavior before enabling them broadly.

    We also improved the mobile chat experience so conversations on phones feel intentional instead of squeezed into a desktop-shaped widget.

    New
    • •Integrations Integrations playground. Preview live radio playlists, scripture lookups, and other integrations against agents before turning them on for visitors.
    Improvements
    • •Widget Fullscreen mobile widget. Phone conversations now expand to fill the screen for a more readable visitor chat experience.
    Fixes
    • •Sources Duplicate YouTube channel warning. Adding an already-connected YouTube channel now shows a clear warning instead of silently creating another copy.

  4. Usage insight and scripture search

    Admins need to understand whether FaithBase is being used and where that usage is happening. This release adds a clearer usage view and continues the work of making agent configuration easier to reason about.

    Scripture Search also gives eligible agents a better way to answer Bible-related questions with attribution, while remaining controlled at the agent level.

    New
    • •Analytics Usage dashboard. Added an at-a-glance view of message volume, active agents, and source activity refreshed from daily rollups.
    • •Tools Scripture Search tool. Agents can quote verses from supported translations with attribution when the tool is enabled for that agent.
    Improvements
    • •Safety Cleaner safety review settings. Refined the safety review controls so each setting is easier to scan and understand.
    Fixes
    • •Billing Annual billing display. Annual plan prices now show the correct discounted total on dashboard billing surfaces.

  5. Knowledge that is easier to manage

    As teams add more sources and more agents, the dashboard needs to make knowledge boundaries obvious. This release focuses on showing what each agent can use and where each source is active.

    New
    • •Agents Redesigned agent knowledge access. A clearer panel for choosing which sources each agent can use, with assignments grouped by collection.
    • •Billing Message usage email alerts. Organizations can receive email notifications at 80% and 100% of monthly message allowance.
    Improvements
    • •Sources Agents column on sources. Source rows now show which agents use them, making ownership and reach easier to audit.
    Fixes
    • •Campaigns Campaign link row actions. The row action menu for campaign links now opens reliably and keeps each action available.

  6. YouTube ingestion and self-serve billing

    Many organizations already have years of useful teaching, training, or broadcast content on YouTube. Full channel ingestion makes that backlog available to FaithBase without forcing teams to add videos one by one.

    Billing also became more self-serve, with paid checkout available directly from the dashboard and clearer consent during subscription.

    New
    • •Sources Full YouTube channel ingestion. Connect a channel once and FaithBase can pull transcripts and metadata from the full backlog.
    • •Billing Self-serve paid checkout. Customers can upgrade to Essentials or Growth directly from the dashboard.
    Improvements
    • •Billing Checkout consent. Added clearer agreement language to the subscription flow so plan acceptance is explicit.

  7. Quality-of-life across chat

    This release focused on the everyday edges of public chat: preserving context, keeping evergreen links alive, and making embedded media behave inside real conversations.

    Improvements
    • •Chat Chat history preserves sources. Older messages keep their citations, so revisiting a thread preserves the original context.
    • •Campaigns Campaign links can never expire. Added a never-expire option for evergreen QR codes, printed materials, and long-running campaigns.
    Fixes
    • •Chat YouTube embeds in public chat. Embedded videos render reliably inside public chat responses on desktop and mobile.
    • •Widget Starter question wrapping. Long starter questions wrap cleanly inside the widget instead of being cut off.
New releases are added as customer-facing changes ship. For a deeper walkthrough, explore the platform or get in touch.