Essentials
$549/ mo
Launch your digital front door
Best for: Churches and orgs getting started with AI engagement.
Start free trialPricing & Features · 2026
Plans that scale with your reach and impact.
Transparent monthly plans, plus a one-time onboarding option to get live. Built for churches, ministries, faith-aligned for-profits, and Christian marketplaces.
Looking ahead? See the public product roadmap.
Plans · billed monthly or annually
Choose your plan.
Three tiers that scale with your reach. Compare every feature below.
Most popular
Growth
$1,099/ mo
Turn engagement into action
Best for: Organizations ready to drive unknown visitors and known, captured people.
Schedule a demoEnterprise
Custom
Operate a fully integrated system
Best for: Large churches, ministries, and multi-language orgs.
Talk to salesAvailable todaySoonComing soon—Not in this tier
| Feature | Essentials$549/mo | Growth$1,099/mo | EnterpriseCustom |
|---|---|---|---|
| Usage | |||
| Total messagesMessages included in your monthly subscription. Conversations typically span multiple messages back and forth. | 3,300 | 16,000 | 50,000+ |
| OveragePer-conversation rate billed when the monthly message allowance is exceeded. | $0.15 / conv | $0.10 / conv | Custom |
| StorageTotal storage allocated for ingested content. | 350 MB | 500 MB | 1 GB |
| 80% usage cap notificationAutomatic alert to admins at 80% of the monthly message allowance. | |||
| AI chat engine | |||
| Faith-aligned AI assistant trained on your contentThe AI answers from your sermons, pages, documents, and resources — not the open internet. | |||
| Content ingestion (URLs, YouTube, PDF, DOCX, TXT)Web pages, video transcripts, and structured documents are all indexed and searchable. | |||
| Cited responses with source attributionEvery answer shows which sermon, page, or document it came from. | |||
| Prompt + tone configurationSet how the AI introduces itself, what topics it engages, and the tone it uses. | |||
| Context-aware multi-turn conversationFollow-up questions get coherent, in-context answers. | |||
| Faith-aligned guardrailsThe AI is constrained to your theological boundaries. | |||
| Guided next-step suggestions (informational)Surfaces links to your existing pages — groups, events, giving. | |||
| Playground / test environmentTest how the AI responds to specific questions before going live. | |||
| Content refresh scheduling (auto-rescrape)FaithBase re-ingests your website on a schedule so service times, events, and staff info stay current. | |||
| Configurable auto-open with delayWidget can auto-open after a set delay on page load. | Soon · Jul 2026 | Soon · Jul 2026 | Soon · Jul 2026 |
| Knowledge base: Google Drive ingestionConnect a Drive folder. Updates flow into FaithBase automatically. | Soon · Jun 2026 | Soon · Jun 2026 | Soon · Jun 2026 |
| Knowledge base: SharePoint / OneDrive ingestionConnect a SharePoint or OneDrive location. Updates flow in automatically. | Soon · Jun 2026 | Soon · Jun 2026 | Soon · Jun 2026 |
| Multi-assistant environmentsRun separate AI assistants for different campuses, ministries, or audiences under one account. | |||
| Custom AI agents (by ministry, campus, or audience)Purpose-built agents beyond standard chat — program-match for admissions, care-routing for counseling, and more. | |||
| Advanced ingestion pipelines (CMS push, API)Direct CMS connection (Sanity, WordPress) so content updates instantly when published. | — | — | Soon · Jul 2026 |
| Licensed Bible API integrationIntegrate your organization's licensed Bible translation via API. | — | — | Soon · Jun 2026 |
| Brand safety & guardrails | |||
| Theological accuracy and hallucination protectionConstrained to your content. Won't speculate, fabricate, or answer outside what you've provided. | |||
| Prompt injection safeguardsProtects against attempts to manipulate the AI into saying things outside your guidelines. | |||
| Per-message brand alignment scoringEvery response is scored for brand and theological alignment. Admins review low-scoring conversations proactively. | — | ||
| Agent creation | |||
| Desktop optimized, mobile friendlyRenders cleanly across phones, tablets, and desktops. | |||
| Video clip / sermon highlight in responsesSurfaces relevant sermon clips directly in the conversation. | |||
| Customize widget (colors, logo, welcome message)Match the widget to your brand — colors, logo, opening message. | |||
| Custom typeface / brand font in widgetMatch exact brand guidelines inside the chat widget. | |||
| UTM tracking on widget sourceTag which QR code, page, or campaign drove a chat conversation. | — | ||
| FaithBase custom client domainRun FaithBase on your own subdomain (chat.yourchurch.com) for a fully branded experience. | — | Soon · Jun 2026 | Soon · Jun 2026 |
| Platform reach | |||
| Embeddable branded chat widgetLightweight embed — drops into any page with a single line of code. | |||
| Shareable links + QR codesDirect links and QR codes for bulletins, signage, event programs, and printed materials. | |||
| Full-page chat URL (chat.yourdomain.com)Dedicated full-screen chat URL — not a widget overlay — for audiences who can't easily find a corner widget. | — | Soon · Jun 2026 | Soon · Jun 2026 |
| FaithBase in mobile appExtend FaithBase into your existing mobile app. | — | — | Soon · Jun 2026 |
| Social media channels (Facebook, Instagram, WhatsApp, X)Off-website conversations captured, routed, and tracked. Includes optional comment-engagement. | — | — | Soon · Jul 2026 |
| Radio playlist integrationSurface song-now-playing and station playlist context inside FaithBase chats. | |||
| Analytics & insights | |||
| Conversation count + volume trendsTrack conversations over time and spot patterns. | |||
| Top topicsWhat your audience is actually asking about, ranked by frequency. | |||
| Conversation review + flaggingRead individual conversations and flag ones that need follow-up. | |||
| Engagement reach metric (# people impacted)Counts unique visitors who had a conversation. Helps report ministry reach to boards and donors. | Soon · Aug 2026 | Soon · Aug 2026 | Soon · Aug 2026 |
| Advanced filtering (date, sentiment, topic)Slice conversation data by time period, emotional tone, or subject. | |||
| Theme detection (“Top needs in your church”)Automatically clusters conversations to surface trending patterns. | |||
| Escalation count dashboard (pastoral care vs. prayer)Macro view of conversations routed to staff — broken out by type. | — | Soon · Aug 2026 | Soon · Aug 2026 |
| Dwell time / session length metricHow long visitors spend in conversation. Longer sessions correlate with higher intent. | — | Soon · Aug 2026 | Soon · Aug 2026 |
| Suggested content actionsFaithBase recommends content to add, system-prompt tweaks, and marketing actions based on real audience demand. | — | Soon · Aug 2026 | Soon · Aug 2026 |
| Donor attribution analyticsTrack which conversations preceded a giving action — attribute donations to specific touchpoints. | — | — | Soon · Jun 2026 |
| Chat-to-conversion attributionTracks the full path from chat interaction to click-throughs, page visits, and downstream conversion events. | — | — | Soon · Aug 2026 |
| Real-time sentiment feedback pingsProactive signal pushed to email / Teams / Slack when conversations are going poorly. | — | — | Soon · Aug 2026 |
| Custom dashboards / API data exportBuild your own views or pipe FaithBase data into your existing reporting infrastructure. | — | — | Soon · TBD |
| Engagement & conversion | |||
| Informational next-step links (events, groups, giving)Surfaces links to your existing pages. | |||
| Contact capture (email / phone opt-in)The moment FaithBase captures someone's name and contact, you own the relationship. | — | ||
| Export captured leads (CSV)Download contact info with name, email, phone, and conversation context. | |||
| In-chat CTAs (donate, event signup, give)Actionable buttons inside chat — drives conversion without leaving the conversation. | |||
| Escalation workflows (email summary to staff)Right staff member emailed with the person's info and conversation summary. | — | Soon · Jun 2026 | Soon · Jun 2026 |
| Frictionless conversational form captureCollects intake data through natural conversation instead of redirecting to a form. | — | Soon · Aug 2026 | Soon · Aug 2026 |
| Re-engagement workflows (30/60/90 day)Automated follow-up sequences triggered after a conversation. | — | — | Soon · Aug 2026 |
| Audience pollingEmbed short in-chat polls to gather direct input from your audience. | — | — | Soon · TBD |
| Care & intelligent routing | |||
| Ministry routing (grief, crisis, addiction)Detects pastoral care needs and routes to the right ministry team. | — | ||
| Prayer request classification + triage queueAuto-identified prayer requests in a dedicated queue for prayer team members. | — | ||
| Prayer team role-restricted portalView-only portal for prayer team. Mark as prayed for. CSV export with conversation context. | Soon · Jun 2026 | Soon · Jun 2026 | Soon · Jun 2026 |
| Playbook template libraryPre-built playbook templates for common ministry workflows. Library expanded continuously. | |||
| Prayer export (CSV with conversation context)Download prayer requests with surrounding conversation, contact info, and timestamp. | — | Soon · Jun 2026 | Soon · Jun 2026 |
| Notification batching (weekly digest vs. real-time)Real-time alerts or a weekly digest. Eliminates inbox overload. | — | Soon · Jun 2026 | Soon · Jun 2026 |
| Routing notifications (email, Teams, Slack, Google Chat)Staff get notified in their preferred channel. | — | Soon · Aug 2026 | Soon · Aug 2026 |
| Escalation failure alertingIf routing fires but notification fails, FaithBase alerts admin immediately. | — | Soon · Jun 2026 | Soon · Jun 2026 |
| Pastoral care escalation packetIncludes name, phone, email, communication preference, and conversation summary. | — | Soon · Jul 2026 | Soon · Jul 2026 |
| Advanced routing logic + automationConditional if/then routing rules — auto-assign by day, campus, or content category. | — | — | |
| CRM sync + lifecycle trackingCaptured contacts and conversation data flow into your CRM or ChMS. | — | — | Soon · Jun 2026 |
| Integrations | |||
| API access — webhooks + readGrowth gets read + webhooks; Enterprise gets full read/write. | — | ||
| CRM / ChMS sync (Rock, Planning Center, HubSpot, Bloomerang, Salesforce)Captured contacts and conversation data flow into your existing people management system. | — | — | Soon · Jun 2026 |
| CMS push API (Sanity, WordPress, headless CMS)Push content from your CMS to FaithBase on publish for instant ingestion. | — | — | Soon · Jul 2026 |
| Customer support tool integration (Intercom, Salesforce)Hand off chat conversations to your existing support stack. | — | Soon · Jun 2026 | Soon · Jun 2026 |
| Workflow integrations (Zapier, custom)Connect FaithBase to the rest of your tech stack. | — | — | Soon · TBD |
| Data & export | |||
| CSV export (conversations, contacts)Download raw conversation and contact data. | |||
| PDF summary exportFormatted summary of conversation themes, top topics, and engagement metrics. | — | ||
| Data portability (.txt download)Export full conversation history as plain text. | — | Soon · Aug 2026 | Soon · Aug 2026 |
| Multi-language | |||
| EnglishFull AI capability in English. | |||
| SpanishAI responses and widget interface in Spanish, with content ingestion from Spanish-language sources. | |||
| 3+ languagesSupport for additional languages beyond English and Spanish — each with its own content sources and configuration. | |||
| Admin | |||
| Admin seatsTeam members who can access and manage FaithBase. | 3 | 5 | Unlimited |
| Agents includedDistinct AI assistants you can configure and deploy. | Up to 3 | Up to 10 | Unlimited |
| Team accessInvite team members to collaborate inside FaithBase with shared visibility into content, conversations, and analytics. | |||
| Role-based access + multiple internal teamsGranular permission tiers per role plus the ability to create multiple teams — each with scoped access. | — | — | Soon · Jun 2026 |
| SSO / SAML (WorkOS)Single sign-on with your existing identity provider. | Soon · Sep 2026 | Soon · Sep 2026 | Soon · Sep 2026 |
| SLA guarantee (99.9% uptime)Contractual 99.9% uptime commitment with defined response times. | |||
| Support & services | |||
| Email supportReach the FaithBase team by email. | |||
| In-app customer support ticketsSubmit and track support tickets without leaving the dashboard. | |||
| Priority support queueRouted ahead of the standard queue for faster response times. | — | ||
| Dedicated support / success managerA named person at FaithBase who knows your account. | — | — | |
| Implementation supportHands-on help with setup, ingestion, integrations, and training. | — | — | |
| Ongoing optimizationYour CSM reviews performance, surfaces insights, and recommends changes. | — | — | |
Your website, finally useful at 2 AM.
Essentials
- Answer questions instantly
- Make content discoverable
- Begin engaging visitors 24/7
Growth
- Convert visitors into known people
- Drive next steps — groups, prayer, events
- Measure real engagement impact
Enterprise
- Fully connected engagement and operations system
- Automated follow-up and care workflows
- Org-wide visibility into audience needs
Pricing and feature scope reflect FaithBase’s current product plan. Roadmap dates are committed where shown but may shift in response to customer needs and platform priorities. For the most current view or a tailored Enterprise quote, reach out to your FaithBase contact.
Ready when you are
Your website, finally useful at 2 AM.
Onboarding churches, nonprofits, for-profits, and faith-aligned marketplaces now.