Terms of Service

Last updated: April 20, 2026

These Terms of Service (or “Terms”) are a legally binding contract between you as a subscribing client (“Client” or “you”) and Servus Consulting Partners, LLC dba Servant (“Servant,” “us,” or “we”) regarding your use of the Faithbase software-as-a-service platform (“Platform”) or your interactions with us through usefaithbase.com or servant.io (collectively, the “Site”) or our other related products or services (collectively, the “Services”). PLEASE READ THE FOLLOWING TERMS CAREFULLY.

  1. Terms Acceptance

To use the Services as a Client and accept these Terms, the Client (and all individuals serving as points of contact for Client) must be (i) at least 18 years old and have the legal capacity to form a binding contract and (ii) not previously been suspended or removed from any product or service provided by Servant. If Client is an entity, organization, or company, the individual accepting these Terms on Client’s behalf represents and warrants that they have authority to bind Client to these Terms and Client agrees to be bound by these Terms. BY CLICKING TO ACCEPT, SUBSCRIBING TO FAITHBASE, OR USING THE SERVICES IN ANY MANNER, CLIENT AGREES TO BE BOUND BY, THESE TERMS. 

By agreeing to these Terms, (a) you represent and warrant to Servant that you meet the foregoing requirements and that your registration and use of the Services will at all times comply with applicable laws and regulations; (b) you agree to comply with these Terms at all times when using the Services; (c) you agree to be responsible for your End Users (defined in Section 2.3). If you are not eligible, or do not agree to the Terms, then you are prohibited from using the Services. The permissions described in these Terms will terminate automatically if you or your End User breach any of these Terms.

These Terms apply to use of the Services by the Client and its End Users under the Client’s responsibility only. For clarity, these Terms do not apply to an End User’s access to or use of any website or other digital property owned or operated by a Client. Access to and use of a Client’s website and other digital properties by an End User or any other party will be subject to the Client’s terms and conditions and policies for those digital properties.

  1. The Services
    1. Registration. When you register with Servant or subscribe to Platform as a Client, you will be required to provide Servant with Client’s business name, email, and password, which Servant will use to create your account and facilitate your use of the Services. You agree to provide the required information and to keep such information accurate and up to date. You are solely responsible for maintaining the confidentiality of the account and password, and you accept responsibility for all activities that occur under the Client account.

Client will use reasonable efforts to prevent any unauthorized use of the Services and immediately notify Servant at legal@servant.io of any unauthorized use that comes to Client’s attention. If there is unauthorized use by anyone who obtained access to the Services directly or indirectly through Client, Client will take all steps reasonably necessary to terminate the unauthorized use. Client will cooperate and assist with any actions taken by Servant to prevent or terminate unauthorized use of the Services.

  1. FaithBase. Platform is a software-as-a-service platform that enables organizations to deploy conversational experiences, digital marketing and outreach tools, and other features on the Client’s websites and digital properties using artificial intelligence, machine learning, or similar technologies (“AI”). Platform features include (i) content ingestion and management, (ii) analytics, (iii) embeddable widgets, (iv) configurable AI-powered chat feature that allows the Client’s end users to ask questions, submit requests, and receive responses (“AI Agent”), and (iv) related tools. In exchange for payment of the Fees due in connection with these Terms, Servant grants to Client a limited, worldwide, non-exclusive, non-transferable right during the Subscription Term to use Platform solely in connection with Client’s internal business operations and in accordance with the access and use parameters of Client’s Subscription Tier.

  2. End Users. Client may allow individual users, including Client’s employees, contractors, volunteers, agents, or website end users (in each case, Client’s “End User”) to access and use Platform features deployed on Client’s website, subject to Client’s website terms and conditions (not these Terms of Service). Client represents and warrants that Client will: (i) be solely responsible for the activities of its End Users and the accuracy and legality of any data input to Platform by its End Users associated, including without limitation Personal Data, proprietary information, intellectual property, and confidential information; (ii) ensure that its points of contact and End Users only use the Services in compliance with these Terms and applicable laws; (iii) comply with the terms and conditions of any third-party software with which Client or its End Users use the Services; and (iv) provide End Users with necessary terms and conditions, privacy notices, and instructions to use the Services in compliance with these Terms. Servant assumes no responsibility or liability for the activities or violations of Client or Client’s End Users or any outcome of Client making the Services available to End Users. Under no circumstances will Servant be liable to the Client, an End User, or any other party in any way whatsoever for any Client Data or other data that may be viewed, copied, distributed, performed, made public, derived from use of, or created as Output as a result of your use of the Services, including, but not limited to, any errors or omissions in any such data, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any data. Client agrees to contact legal@servant.io if Client becomes aware of any violation of these Terms in connection with use of the Services. References in these Terms to “you” or “Client” collectively refer to Client and its End Users.

  3. AI Features. Servant uses AI to provide the AI Agent and certain other features of the Services (“AI Features”), such as Client support, developments, and improvements. Servant and its licensors exclusively own all right, title, and interest in and to the AI Features, including all associated intellectual property and proprietary rights. Servant does not permit third-party providers of AI Features to sell Client’s AI Content or train AI using identifiable Client Data.

Client will configure its AI Agent through Platform and through processing content and other data submitted to Platform by Client (“Client Content”). Client’s End Users will interact with the AI Agent by submitting questions and comments or other prompts and data (“Inputs”) to the AI Agent, and the AI Agent will generate outputs based on Client Content and the End User’s Inputs (“Outputs”). A Client’s Inputs and Outputs (collectively, “AI Content”) belong to the Client and are the Client’s responsibility. Client understands and agrees as follows:

You will ensure that your AI Content and use of AI Features do not violate these Terms or any applicable law or infringe, violate, or misappropriate the rights of Servant or any third party. Client understands and agrees that, due to the experimental nature of artificial intelligence technology, AI Features may not meet Client’s desired use or may produce outcomes that are not unique or contain errors. The capability of AI Features may change as underlying AI models are updated. Servant will use commercially reasonable efforts to maintain or improve quality as models are updated, but Servant does not guarantee that Client’s results of using AI Features will be identical over time. You are solely responsible for your use of AI Features, including without limitation any risks or outcomes associated with Personal Data, sensitive data, or confidential information in Inputs or use of Outputs for regulated, sensitive, or high-risk purposes. You may not use the AI Features: (i) to develop machine learning models or similar technology; (ii) to mislead any person that Outputs were solely human generated; (iii) in a manner that violates applicable law or any technical documentation, usage guidelines, or other terms and conditions.

  1. The Site. You have a limited, revocable, nontransferable, nonexclusive license to access, view information contained on, and interact with the portions of the Site made available for free solely for your own personal use. You may only display, download, and print in hardcopy format the Servant IP (defined in Section 5) for the purposes of using the free Services as an internal or personal resource.

  2. Third-Party Services. You may choose to use the Services in combination with third party software, applications, or platforms (“Third-Party Services”). You are solely responsible for your use of Third-Party Services. Servant does not endorse and is not responsible for any Third-Party Services, nor do we make any representations about the content or accuracy of material on any Third-Party Services, even if those Third-Party Services are provided to you by, through, or in combination with the Services. You understand and agree that: (i) Third-Party Services may have its own terms and conditions of use and privacy policies, and you agree to use Third-Party Services in accordance with all applicable terms and conditions and privacy policies; (ii) Servant does not endorse and is not responsible or liable whatsoever for any Third-Party Services or for any transaction you may enter into with the provider of any such Third-Party Services; and (iii) Servant does not warrant the compatibility or continuing compatibility of Third-Party Services with our Services.

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  1. SUBSCRIPTION & FEES

Access to the Site and certain other aspects of the Services is available to you for free, but Platform is available to you on a subscription basis (“Subscription”) in exchange for the Fees described in this section (“Fees”). Servant reserves the right to modify the Fees charged for the Services upon notice to you prior to the due date of such Fees.

  1. Subscription.  Platform is available on a subscription basis at the Subscription Tier selected by you when you subscribe. Your subscription begins the day you subscribe and automatically renews every 30 days unless and until you cancel or change it before the end of the then-current 30-day billing period (“Subscription Term”). You acknowledge that your and obligations under the Subscription begin anew with each renewal, and that Servant owes you no obligations beyond each successive 30-day contract period.

Your Subscription entitles you to use Platform according to the usage limits and permissions for your selected Subscription Tier as described on Servant’s Price page www.usefaithbase.com/pricing. Servant will notify you when you reach 80% of the allotted usages for your Subscription Tier. If you exceed the usage limits for your Subscription Tier, you will be billed for overages based on the rates stated on the Pricing page. All Subscription Tiers are subject to the usage limits associated with the selected Subscription Tier. Servant reserves the right to monitor usage and, if Client’s usage materially exceeds typical usage patterns for the applicable Subscription Tier or impacts system performance, require an upgrade to a higher Subscription Tier. Clients with custom contracts for Platform may have additional or different terms as specified in their written agreement with Servant, and Client’s written agreement will govern in case of a conflict with these Terms.

Servant reserves the right to change subscription plans or adjust Fees in any manner and at any time, with such changes effective beginning the next 30-day billing period. If Servant eliminates your Subscription Tier and you do not wish to transfer to a different Subscription Tier, you may cancel your Subscription effective immediately and Servant will refund your prepaid but unused Fees.

  1. Fees. When you subscribe, you agree to pay Servant automatically recurring Fees and all applicable taxes in advance on or before the first day of each monthly billing period on a going-forward basis on or before the payment due date. The Subscription and your payment of Fees will continue unless and until you cancel your Subscription or we terminate as permitted by these Terms. You must cancel the Subscription before it renews to avoid billing and payment of the next periodic Fees. Taxes are not included in the stated Fees. You will bear all taxes, duties, and other governmental charges resulting from these Terms. You will pay any additional taxes as are necessary to ensure that the net amounts received by Servant after all such taxes are paid are equal to the amounts that Servant would have been entitled to in accordance with these Terms as if the taxes did not exist. You also agree to pay a charge for any Fees that Servant is unable to charge against your payment method for any reason or that are more than thirty (30) days past due at the rate of the lesser of (i) one and one-half percent (1.5%) per month or (ii) the greatest rate allowed by law. All Fees are in U.S. Dollars.

  2. Payment Authorization. By providing a payment method to Servant, you expressly authorize Servant to charge all Fees and applicable taxes to the payment method specified when you subscribe or as otherwise provided to Servant. If you pay with a credit card, Servant may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover the purchase. ALL FEES PAID ARE NONREFUNDABLE. Servant uses a third-party payment processor (“Payment Processor”) to process Fees and transactions. By using the Services, you hereby agree to the terms of use and privacy policy of the then-current Payment Processor. Servant is not liable for any issues arising from or related to Client’s breach of a Payment Processor’s policies. Servant may, from time to time, change Payment Processor, and shall provide you with written notice of such change. All information collected through the Payment Processor, such as credit card information, names, and addresses, will not be used by Servant. Servant is not liable for any data or security breach, or compromised personal information that is caused, directly or indirectly, by the Payment Processor.

  3. Subscription Cancelation. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You retain access to Platform through the remainder of the paid term. No refunds or credits are issued for paid but unused Fees. Cancellation of your Subscription terminates your and our obligations under these Terms governing Subscriptions, Fees, and your use of Platform. Servant may, in our sole discretion, cancel your Subscription at any time by giving you notice via our Services, these Terms, or otherwise in writing. Notwithstanding anything to the contrary herein, Servant reserves the right to immediately terminate your Subscription or refuse to provide our Services if: (i) we suspect that Client’s use of the Services or use of the Services by an End User constitutes or otherwise relates to fraudulent or illegal activity; (ii) Servant determines, in our sole discretion, that our Services are not appropriate for your business or purposes; (iii) you fail to pay any Fees on time; or (iv) you breach any of these Terms. Upon cancellation of your Subscription, your access to Platform will be revoked and the license granted to you under Section 3.1 is automatically revoked.

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  1. PRIVACY

You acknowledge that you have read and understand our Privacy Policy. You may review our Privacy Policy at any time by visiting our website and clicking on the Privacy Policy link. You represent and warrant that any information you submit to us is truthful and accurate. Note that as a Client, you are solely responsible for ensuring that you and your End Users only use the Services in compliance with applicable Privacy Laws. 

Servant provides Platform as a data processor or service provider to you, the Client, as the data controller, subject to Servant’s Data Processing Agreement, incorporated to the Terms of Service by this reference. Client accepts and agrees to the Data Processing Agreement by accepting these Terms of Service. You are solely responsible for ensuring that you only use and make available our Services to your End Users in compliance with applicable privacy and data security laws. If you make an AI Agent available to End Users through your website, you represent and warrant that you will provide notice and obtain consent and authorization for all privacy practices related to such AI Agent as required by applicable law. You agree to indemnify and hold Servant harmless for all claims, investigations, complaints, fines, and other matters arising from or relating to your legal requirements and obligations under data protection laws, and you further agree that Servant shall have no liability whatsoever related to such matters.

  1. INTELLECTUAL PROPERTY
    1. Servant IP. Unless otherwise expressly indicated, the Services and all information contained therein, including but not limited to all images, illustrations, designs, photographs, video clips, text, icons, designs, written information, Reports (defined below), and other materials that appear on the Site are copyrights, trademarks, trade dress, or other intellectual property (collectively, the “Servant IP”) owned, controlled, or licensed by Servant and its affiliates, or are the property of their respective owners and are protected by U.S. and international intellectual property laws and conventions. Servant owns all right, title, and interest, including all intellectual property rights, in and to the Services, the Servant IP, and any improvements thereto or derivatives thereof. Servant reserves to itself all rights to the Services not expressly granted to you in accordance with these Terms.

You may not commercialize any portion of the Servant IP for any unlawful or wrongful purpose. Client agrees not to rent, retransmit, disclose, publish, sell, assign, lease, sublicense, market or transfer any portion of the Servant IP, or use it in any manner not expressly authorized by these Terms. Client further agrees not to copy, reverse engineer, translate, port, modify, or make derivative works of any portion of the Services. Tampering with the Services, conducting fraudulent activities on the Services, and all other illegal activities are prohibited and may subject a user to legal action.

  1. Trademarks & Logos. The names and logos for Servant, Platform, and any other entity, product, or service over which Servant has control, are registered marks of Servant. Servant and the other licensors of the marks on the Services reserve all rights with respect to all Servant IP. The absence of a name or logo on the Services does not constitute a waiver of any intellectual property rights established in any of Servant IP. The collection and compilation of Servant IP are separately protected and copyrighted works owned exclusively by Servant. No trademark or service mark license is granted in connection with any Servant IP. You may not use Servant IP for any purpose not expressly stated in these Terms, including in any way that might disparage us. Rights or a license to use any of our marks may only be granted in a formal written license agreement signed by one of our duly authorized officers. No other person or agent is authorized to grant any rights to or to authorize the use of any of our marks. Any attempted grant or related promise or guidance is invalid.

Client hereby authorizes Servant to use Client’s company name and logo on the Site or other marketing materials without limitation, except that Servant will promptly remove any such use of Client’s company name or logo upon receipt of a reasonable written objection from Client.

  1. Client Data. You own and shall retain under these Terms all right, title, and interest to your Client Content, Inputs, and Outputs, along with all other data input to Platform by Client (collectively “Client Data”). You are solely responsible for your Client Data, including the accuracy, quality, appropriateness, and legality thereof. You as the Client hereby grant Servant a non-exclusive, worldwide, royalty-free, fully paid, sublicensable, fully transferable, irrevocable license to use, process, transmit, and store the Client Data: (i) as necessary to provide the Services to you during the term of these Terms; (ii) to exercise Servant’s rights or perform Servant’s obligations under these Terms; or (iii) for Servant’s internal business or regulatory purposes. As part of the foregoing license, you consent on behalf of yourself as Client and your End Users to Servant collecting, processing, and storing data by and through the AI Agent and otherwise through Platform as described in these Terms and the Privacy Policy.

You represent and warrant that: (a) you have all rights necessary to grant Servant the license to the Client Data in this section and to enable Servant to exercise its rights under these Terms; (b) your collection and use of any Client Data in connection with the Services complies with all applicable privacy and data protection laws, rules, and regulations (collectively, “Privacy Laws”); and (c) the Client Data, and the use of the Client Data as contemplated by these Terms, does not and will not: (y) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; or (z) cause Servant to violate any Privacy Laws or any other law or regulation. Servant will implement commercially reasonable organizational and technical measures that are designed to prevent unauthorized or unlawful access, use or disclosure of Client Data. You are solely responsible for maintaining and backing up your Client Data. For clarity, Client Data in an aggregated or anonymized format is not “Client Data” or confidential information of Client. Additionally, Servant may use usage history, statistics, telemetry, and other non-identifying data (“Enhancement Data”) for Servant’s internal analytical purposes related to its provision of the Services or to improve or enhance the Services.

  1. Feedback. If you provide any feedback to Servant concerning the functionality or performance of the Services (including identifying potential errors and improvements), you hereby grant Servant an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to exploit such feedback in any manner and for any purpose, including to improve the Services and to create other products and services, without payment or restriction.
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  1. STANDARDS OF USE

You may only use the Services as permitted by these Terms. You are solely responsible for your Client Data, your configuration of your AI Agent(s) (e.g., prompts, instructions, rules, and workflows), deployment of Faithbase on your website or otherwise to your End Users, and all outcomes and results of use of Platform by you and your End Users.

You understand and agree that the Services are designed for use by Clients in the faith and theological space. Servant supports diverse doctrinal perspectives within Christianity and has established these Standards of Use and these Terms of Service accordingly. You agree that you will not:

Additionally, you may not use the Services: (i) to generate or distribute content that is false, misleading, or deceptive; (ii) to impersonate a person or entity; (iii) to attempt to manipulate or circumvent our safety measures or features; (iv) in a manner, using any technique, to produce Outputs outside its configured boundaries; (v) in high-stakes automated decision-making (e.g., crisis intervention); (vi) in a manner that violates privacy, data protection, or consumer protection laws; (vii) to collect sensitive information without appropriate legal and ethical measures in place; (viii) to re-identify anonymous or obfuscated data; (viii) for purposes unrelated to the services you provide to your End Users. You are also strictly prohibited from (a) attempting to gain unauthorized access to the Services (or features thereof), other accounts, or systems; (b) attempting to circumvent usage limits, rate limits, or billing controls; (c) uploading malware, executable code, or other harmful material; (d) using the Services to generate content that promotes violence, discrimination, or hatred against any person or group.

Violations of this section may result in content removal, suspension or permanent termination of your Subscription, account, or access to the Services at Servant’s sole discretion. Servant reserves the right to take legal action and/or cooperate with law enforcement related to your violation of these Terms. If you become aware of any violation of this section, please report it to legal@servant.io.

  1. DISCLAIMER OF WARRANTIES

YOU USE THE SERVICES IS AT YOUR OWN RISK. SERVANT MAKES NO EXPRESS, IMPLIED, OR STATUTORY REPRESENTATIONS, WARRANTIES, OR GUARANTEES IN CONNECTION WITH THE SERVICES OR RELATING TO THE AVAILABILITY, QUALITY, RELIABILITY, SUITABILITY, TIMELINESS, TRUTH, ACCURACY, OR COMPLETENESS OF FAITHBASE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE,” AND “WHERE-IS” BASIS WITH NO WARRANTY OF IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. SERVANT DOES NOT WARRANT THAT THE SERVICES WILL MEET ALL OF YOUR REQUIREMENTS OR THAT ITS OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ANY DEFECT WITHIN THE SERVICES WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION, REPRESENTATION, OR ADVICE GIVEN BY SERVANT SHALL CREATE A WARRANTY WITHOUT A WRITING SIGNED BY SERVANT EXPRESSLY CREATING SUCH WARRANTY. THIS SECTION 7 SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

  1. LIMITATIONS OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SERVANT BE LIABLE TO YOU FOR ANY INDIRECT, EXTRAORDINARY, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR FOR ANY LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE, HOWEVER ARISING, EVEN IF SERVANT KNOWS THERE IS A POSSIBILITY OF SUCH DAMAGE. WITHOUT LIMITING THE FOREGOING, IN NO EVENT SHALL SERVANT BE LIABLE TO YOU FOR ANY AMOUNTS THAT, TOGETHER WITH AMOUNTS ASSOCIATED WITH ALL OTHER CLAIMS, EXCEED THE AGGREGATE OF THE FEES PAID BY YOU TO SERVANT DURING THE THREE (3) MONTHS PRIOR TO THE ACT THAT GAVE RISE TO THE LIABILITY OR, IF NO FEES WERE PAID DURING SUCH THREE MONTH PERIOD, ONE HUNDRED U.S. DOLLARS ($100), IN EACH CASE, WHETHER OR NOT SERVANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  1. INDEMNITY

YOU AGREE TO INDEMNIFY AND HOLD SERVANT, OUR SUBSIDIARIES, AND OUR AFFILIATES, AND THEIR RESPECTIVE MEMBERS, DIRECTORS, SHAREHOLDERS, OFFICERS, AGENTS, PARTNERS, AND EMPLOYEES, HARMLESS FROM ANY LOSS, LIABILITY, COST, EXPENSE, CLAIM, DAMAGES, OR DEMAND, INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS’ FEES, DUE OR RELATING TO OR ARISING OUT OF (I) YOUR USE OF THE SERVICES; (II) YOUR CLIENT DATA; (III) YOUR BREACH OF THESE TERMS; (IV) YOUR VIOLATION OF APPLICABLE LAW; OR (V) INTERACTIONS WITH FAITHBASE BY YOU OR YOUR END USERS AND ANY OUTCOME OR RESULT THEREOF. Servant will provide you with prompt written notice of any claim subject to indemnification, but failure to provide such notice will not relieve you of your indemnification obligations except to the extent you are materially prejudiced by such failure. You will have sole control over the defense and settlement of any such claim, except that you may not settle any claim in a manner that admits liability on behalf of Servant or imposes any obligation on Servant without our prior written consent.

  1. DISPUTE RESOLUTION

The parties agree that any dispute, controversy, or claim between, arising out of, or relating to: (a) these Terms or the breach thereof; (b) Servant’s provision of the Services to you; (c) your access to or use of the Services; or (d) any alleged violation of any federal, state, or local law, statute, or ordinance (each such dispute, controversy, or claim, a “Dispute”) will be governed by the dispute resolution procedure outlined in this section.

  1. Informal Dispute Resolution. The parties agree to try to resolve any Dispute informally prior to pursuing a claim against the other party. A disputing party will contact the other party as instructed under the Notice section hereto as part of a good faith effort to resolve the Dispute informally. If a Dispute is not resolved within thirty (30) days after submission, a party may bring a formal proceeding as described in this section.

  2. Arbitration Agreement. Any Dispute not resolved informally shall be resolved exclusively by a binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Nashville, Tennessee, USA. Disputes shall be heard by a single arbitrator and arbitration shall be held in Davidson County, Tennessee, but the parties may choose for themselves whether to appear in person, by phone, or through the submission of documents. The arbitration shall be governed by the Federal Arbitration Act and by the internal laws of the State of Tennessee, without regard to conflicts of laws principles. The prevailing party shall be entitled to an award of reasonable attorneys’ fees. In arbitration, the parties give up their right to have their Dispute decided by a judge or jury, and their Dispute is instead decided by an arbitrator. Discovery rights and appellate rights in arbitration are more limited than in court. The arbitrator shall issue a reasoned award in writing, including all findings of fact and law upon which the award was made. Disputes must be brought within one (1) year of the date the Dispute or cause of action arose, or else that claim or cause of action will be barred forever.

  3. Class Action Waiver. You hereby waive any right to commence or participate in any class action lawsuit against Servant related to any claim, dispute, or controversy, and, where applicable, you hereby agree to opt out of any class proceeding against Servant otherwise commenced on or after the effective date of these Terms.

  4. Governing Law. These Terms will be governed by and construed in accordance with the laws of the state of Tennessee without regard to the conflicts of laws or rules thereof, and not including the provisions of the 1980 U.N. Convention on Contracts for the International Sale of Goods. All disputes relating to these Terms shall be arbitrated or litigated in Davidson County, Tennessee, to the exclusion of all courts which might have jurisdiction apart from this provision.

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  1. General Terms

    1. Relationship of Parties.  The parties’ relationship, as established by these Terms, is solely that of independent contractors. These Terms do not create any partnership, joint venture, or similar business relationship between the parties. Neither party is a legal representative of the other party, and neither party can direct and control the day-to-day activities of the other, or assume or create any obligation, representation, warranty, or guarantee, express or implied, on behalf of the other party for any purpose whatsoever. Servant may, at its sole determination, utilize a subcontractor or other third party to perform its duties under these Terms.

    2. Entire Agreement.  These Terms, together with all documents incorporated herein by reference, are the complete expression of the agreement between these parties regarding the Services. These Terms supersede and govern all previous oral and written communications regarding these matters, all of which are merged herein.

    3. Amendments. Servant reserves the right to amend these Terms on a going-forward basis at any time by posting the updated Terms of Service on the Site. If an amendment to these Terms materially modifies Client’s rights or obligations, Servant may require that Client accepts the modified Terms to continue to use the Services. Immaterial modifications are effective upon publication. Please check these Terms periodically for changes. Disputes arising under these Terms will be resolved in accordance with the version of these Terms that was in effect at the time the dispute arose.

    4. Termination. These Terms are effective on the first date you access the Services in any manner. Except for any termination of your Subscription under Section 3.4, these Terms shall remain in full force and effect as long as you use the Site or any other Services not associated with a Subscription unless and until you terminate these Terms by discontinuing all use of the Services and deleting all Servant IP from your devices and information systems. Upon termination, all licenses and permissions granted to you by these Terms are automatically revoked. The terms and conditions herein that by their nature are intended to survive its expiration or termination will survive the expiration or termination of these Terms.

    5. Geographic Restrictions. Servant is owned and operated in the United States. Access to our Services by certain persons or in certain jurisdictions may not be legal. If you access our Services from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

    6. Assignability. You may not assign, delegate, or transfer these Terms, by operation of law or otherwise, without our prior written consent, but Servant may freely assign or transfer these Terms without restriction. Any attempt by you to assign or transfer these Terms, without such consent, will be void. Notwithstanding the foregoing, either party may, without consent, assign these Terms to any successor to all, or substantially all, its business that concerns these Terms (whether by sale of assets or equity, merger, consolidation or otherwise). Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

    7. Export Controls. You acknowledge that the Services, or portion thereof, may be subject to the export control laws of the United States and other applicable country export control and trade sanctions laws (“Export Control Laws”). You may not (nor allow your End Users to) access, use, export, re-export, divert, transfer or disclose any portion of the Services or any related technical information or materials, directly or indirectly, in violation of any applicable Export Control Laws.

    8. Consent to Electronic Communications. By using the Services, you consent to receiving electronic communications from Servant and you agree that any notices, agreements, disclosures, or other communications that Servant sends to you electronically will satisfy any legal communication requirements, including that those communications be in writing.

    9. Force Majeure. Neither party will be liable for, or be considered to be in breach of or default under these Terms on account of, any delay or failure to perform as required by these Terms as a result of any cause or condition beyond its reasonable control, so long as that party uses all commercially reasonable efforts to avoid or remove the causes of non-performance.

    10. Enforcement. Servant reserves the right (but is not required) to remove or disable your access to our Services, disable login credentials, or remove any Client Data or other content from the Services at any time and without notice, and at our sole discretion, if we determine that your use of our Services is in any way objectionable or in violation of these Terms. Certain violations of these Terms, as determined by Servant, may result in immediate termination of your access to our Services without prior notice to you. Servant has the right to investigate violations of these Terms and any conduct that affects our Services, and in response may take any action we may deem appropriate.

    11. Severability; Waiver.  If any part of these Terms is found to be illegal, unenforceable, or invalid, the remaining portions of these Terms will remain in full force and effect. If any material limitation or restriction on the use of the Services under these Terms is found to be illegal, unenforceable, or invalid, Client’s right to use the Services will immediately terminate. The waiver by either party of any breach of any provision of these Terms does not waive any other breach. The failure of any party to insist on strict performance of any covenant or obligation in accordance with these Terms will not be a waiver of such party’s right to demand strict compliance in the future, nor will the same be construed as a novation of these Terms.

    12. Communications; Notices. Any notices or other communications provided by Servant under these Terms, including those regarding modifications to these Terms, will be given via email to your email address on your account or by posting to our Services. Notices from you to Servant will be given via email to legal@servant.io or by mail to Servus Consulting Partners, LLC dba Servant 108 Fourth Ave South, Suite 207 Franklin, TN 37064. For notices made by email, the date of receipt on the message will be deemed the date on which such notice is transmitted.

**CLIENT ACCEPTS AND AGREES TO BE BOUND BY THESE TERMS OF SERVICE IN THEIR ENTIRETY BY SUBSCRIBING TO FAITHBASE, CLICKING TO ACCEPT, OR USING THE SERVICES IN ANY MANNER. **